Welcome to Gnocro. We provide business-to-business (“B2B”) services similar to review and reputation platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you (our clients: legal business owners) use our services. We are committed to protecting your privacy and complying with applicable U.S. and Massachusetts data protection laws, including the security standards under 201 CMR 17.00. Massachusetts Government+3Wikipedia+3mn.gov // Minnesota's State Portal+3 Our services are provided to U.S.-based businesses only.
Information We Collect:
We collect the following types of information from you (our clients):
Business name, business address (location where your business is established), contact name, email address, phone number.
Payment information is processed by a third-party payment processor (e.g., Stripe); we do not directly collect or store full credit card numbers.
Non-personal technical/usage data and cookies: we may collect cookies or similar tracking technologies to support our services (now or in the future for analytics).
Results data: as part of providing our service we collect and maintain the results and data generated through our platform (which you contract with us to access). We do not collect: sensitive personal data (e.g., social security numbers, health data), precise geolocation of your device, or children’s data (we serve only legal business owners). We collect such information because it is necessary for us to provide and maintain our services, fulfill our contracts, communicate with you, and conduct normal business operations.
How We Use the Information:
We use the information we collect for the following purposes:
To provide, operate, and maintain our services for you as our business client.
To process payments via Stripe and other third-party payment processors.
To communicate with you about your account, service updates, marketing/promotions (you may opt-out).
To improve our services and possibly in the future to perform analytics (with your consent where required).
To comply with legal obligations and protect our rights.
Disclosure and Third-Party Processors:
We engage third-party service providers to support our operations (e.g., payment processing via Stripe, use of the GoHighLevel platform and associated third-party apps for functionality, data hosting and analytics tools). These providers may have access to your information as necessary to perform their functions but are bound by contractual obligations to keep your information secure and to use it only for the purposes we authorize. We do not sell your personal data. We do not share data for third-party advertising beyond the functional processing of our services. You understand and accept that use of GoHighLevel and its associated third-party apps is part of the service-platform infrastructure.
Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar tracking technologies to collect usage and technical data (for example: IP address, browser type, device type, pages visited). At present we use such data to support the operation of our service. If we later use this data for analytics or marketing, we will disclose this and provide you with appropriate choice mechanisms.
Your Rights and Choices:
Access/Update: You may request access to the personal information we hold about you and request that any inaccurate information be corrected.
Deletion: You may request deletion of your personal information at any time (for example, if you cancel your partnership with us). Upon cancellation, we will delete your data (except as required to retain for legal or legitimate business reasons) and cease further processing.
Opt-out: You may opt out of marketing communications from us at any time via the unsubscribe link in our emails.
Account Cancellation: If you cancel your service with us, we will delete your personal data related to that service and cease further use, except where we are legally required to retain certain records.
Data Retention:
We retain your personal information for as long as necessary to provide you our services, to comply with contractual obligations, resolve disputes, enforce our agreements, or as required by law. Once the information is no longer needed for those purposes, we securely delete or anonymize it.
Security and Data Breach:
We implement organizational, technical and physical safeguards to help protect your personal information. Under Massachusetts law (201 CMR 17.00), businesses must maintain a written information security program (WISP). mn.gov // Minnesota's State Portal+1 Note: We currently are developing a formal breach-response process and internal written security compliance program, and commit to implement it no later than [insert planned date]. In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authority as required by law.
Children’s Privacy:
Our services are directed exclusively to legal business owners and not to individuals under the age of 18. We do not knowingly collect personal data from children.
International Transfers and U.S.-Only Service:
Our services are offered only in the U.S. and we process data accordingly. We do not intend to transfer data outside the U.S.
Updates to This Privacy Policy:
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective Date” at the top. Your continued use of our services after the update will constitute your agreement to the updated policy.
[Last Edited: Oct 26th, 2025]
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
